izaas Privacy Policy — Your Information Is Protected

izaas is a safe and reliable online entertainment platform serving users in Bangladesh. We believe that protecting your personal information is a fundamental right, and this privacy policy reflects that commitment.

This privacy policy ("Policy") provides a detailed description of the information we collect when you use the izaas platform, how that information is used, with whom it is shared, and how it is kept secure. By visiting the izaas.lat website or creating an account, you are considered to have given your consent to the terms of this policy.

We collect various types of information to operate the izaas platform and ensure quality service. The details are outlined below:

2.1 Personally Identifiable Information

When you create an account on izaas or use our services, we may collect the following information:

• Full name
• Date of birth (for age verification — only users aged 21 or above may use the platform)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)

2.2 Automatically Collected Information

When you visit the izaas website, our system automatically collects certain technical information:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and session duration
• Referral URL
• Cookie data (see details below)

2.3 Transaction and Activity Information

Information related to your account activity — such as deposit and withdrawal history, gaming activity, bonus usage, and account settings changes — is also recorded in our system.

izaas uses collected information only for specific and legitimate purposes. Under no circumstances do we use your information in an irrelevant manner or with intent to harm you. The main purposes are outlined below:

izaas uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help make our services more effective.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions. Without these, the service will not work properly.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytical Cookies: Used to understand how users interact with the site, which helps us improve our service quality.

4.2 Cookie Controls

You can control or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some izaas services to not function properly.

izaas never sells your personal information to third parties for commercial purposes. However, in limited circumstances, we may share specific information with selected partners to provide our services:

5.1 Service Provider Partners

Only the necessary information is shared with payment gateways (such as bKash, Nagad, Rocket, Upay, and bank transfer facilitators), technology infrastructure providers, and fraud prevention service providers. These partners operate under data confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information to comply with court orders, directions from government regulatory bodies, or applicable legal requirements. In such cases, we will disclose only the information that is legally required.

5.3 Fraud and Security

Information may be shared with relevant authorities to ensure platform security and prevent illegal activity.

izaas has implemented industry-standard technical and organizational measures to keep your information secure. Our security framework consists of the following key elements:

• SSL Encryption: All data transmitted between our platform and your browser is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored directly — it is secured using strong cryptographic hashing methods.
• Access Controls: Only authorized personnel can access your information, and only as needed to perform their responsibilities.
• Regular Security Testing: Our systems undergo regular security audits that identify and address vulnerabilities.
• Firewall and Incident Monitoring: Advanced firewalls and 24/7 automated monitoring systems quickly detect potential threats.
• Data Minimization: Only the information that is strictly necessary to provide the service is collected.

Nevertheless, no method of transmitting data over the internet is completely secure. We strive for the highest level of protection, but an absolute guarantee of complete security is not possible. If you notice any security issue, please let us know at [email protected].

izaas retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with applicable law.

7.1 Active Account Data

All relevant information is retained while your account is active. Transaction records may be kept for a set period as required for legal and financial auditing purposes.

7.2 After Account Closure

If you request account closure, izaas will delete or anonymize your personal information within a reasonable time. However, information required for legal obligations or dispute resolution may be retained for a specified period.

7.3 Data Deletion Requests

To request deletion of your data, contact us at [email protected]. We will process your request as quickly as possible within legal limits.

izaas believes you should have control over your personal information. To that end, we ensure the following rights:

To exercise any of these rights, contact us at [email protected]. We will respond to your request as soon as possible.

The izaas platform is for users aged 21 and above only. We do not knowingly collect any personal information from individuals under the age of 21.

If we become aware that a minor's information has entered our system, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please let us know at [email protected].

izaas may update this privacy policy from time to time — as a result of technical changes, legal requirements, or service improvements. If there are significant changes to the policy, we will notify you via your registered email or through the platform.

Any changes to the policy will be published on this page. If you continue to use the service after a policy change, you will be considered to have agreed to the new policy. We recommend visiting this page regularly.